Orders are usually processed and shipped out within 2-5 business days of placing your order. Most orders are shipped via USPS or UPS from Houston, Texas. We will pack, ship and communicate your order status to you, and send a tracking number for your package(s). Items shipped within the United States will typically arrive to you within 2-5 business days after your order has been marked shipped. Backseat Love is not responsible for additional delays at customs clearance or for any unforeseen reason involving international deliveries. Backseat Love is also not responsible for any international customs taxes and duties fees that may be charged by your country’s customs. Those will be the responsibility of the customer. In the event that your tracking says delivered but you have not yet received your package we will review your order and make sure there are no discrepancies and that your package went out routinely. If we find NO discrepancies, then we suggest that you contact USPS or UPS. You should provide them your tracking number and let them know you did not receive your package even though the status of your tracking says delivered. We are not responsible for lost or stolen packages once they have been marked as delivered. By completing a purchase with us you are agreeing to our full shipping and deliveries policy.
If you need more information, have any special requests, or concerns please email us at email@example.com